At BikersAccessories, we understand that sometimes, despite careful consideration, you may need to make a return. While we generally don’t offer returns as we strive to provide you with top-notch products, we want you to be completely satisfied with your purchase. Please read our revised Return Policy for more information on how we handle returns during special circumstances.
Returns and Exchanges: Returns and exchanges are typically not offered, but we do make exceptions in certain cases. If you’ve received your product during a festival season or a discount period, our team will carefully review your request to ensure a fair and professional process.
Eligibility: To be considered for a return or exchange, the item must be in its original condition, unused, and in its original packaging. Helmets must not have been worn for safety reasons.
Initiating a Return:
- Log in to your BikersAccessories account.
- Visit the Order History section.
- Select the order that includes the item you wish to return.
- Follow the instructions to begin the return process.
Refund or Exchange: Upon approval of your return request, you can choose between a refund to your original payment method or an exchange for a different product of equal value. Refunds will be processed within 7-10 business days after we receive your returned item.
Return Shipping: Return shipping costs are typically the responsibility of the customer. However, we may make exceptions for items received during festival seasons or discount periods. Our customer support team will carefully assess your situation to provide you with the most professional and reasonable solution.
Contact Us: If you have questions or require assistance with a return or exchange, please don’t hesitate to reach out to our dedicated customer support team. You can contact us via email or phone.
At BikersAccessories, we take pride in delivering high-quality products and services. We value your satisfaction and are committed to addressing your needs professionally. While returns are not our standard practice, our willingness to make exceptions during special circumstances demonstrates our dedication to ensuring your experience with us remains exceptional. Thank you for choosing BikersAccessories for your bike helmets and accessories . Ride on with confidence, knowing we’ve got your back.
