Terms & Privacy Policy

Bikers Accessories operates as a dedicated motorcycle safety apparel showroom, helmet specialist, and certified Vahan Samadhan Kendra situated near Vodafone Tower, Meharpar, Bihar Sharif, Nalanda, Bihar 803101. This website functions primarily as our digital showroom, product catalogue, and customer enquiry portal. We do not process online retail transactions or credit card payments directly on this domain; all retail sales, custom fittings, invoice settlements, and official handovers take place in person at our physical store counter to ensure riders receive properly fitted, brand-new gear with verifiable authenticity.

Our official Android application, Bikers Accessories Refer & Earn, is provided free of charge to customers and riders across the region. Participation in the referral program is open to all individuals aged 18 and above. Users are allowed one registered account linked to their authenticated mobile number or email address. Referral credits, loyalty points, and cashback rewards are verified and disbursed upon confirmed showroom purchases by invited contacts. Any attempts to generate artificial referrals, deploy automated scripts, create duplicate accounts, or tamper with application security will result in immediate termination of the offending account and forfeiture of accumulated loyalty balances.

Rider safety is the core mission of Bikers Accessories. Every helmet showcased and sold through our store complies strictly with national and international certification benchmarks, including Bureau of Indian Standards (ISI / IS 4151), Department of Transportation (DOT FMVSS 218), and European safety norms (ECE 22.05 / 22.06). We partner directly with verified distributors of leading brands such as Axor, Steelbird, MT Helmets, Studds, and Vega. Before any helmet leaves our showroom, our technicians perform an on-spot inspection of the EPS liner, quick-release ratchet buckle, aerodynamic visor mechanism, and cheek-pad snugness.

Manufacturer warranties against defects in materials, locking ratchets, and structural components are honored in full alignment with the respective brand’s national warranty terms. While helmets that have sustained road impact or cosmetic wear through normal usage cannot be returned or refunded, our in-store support desk assists riders with genuine visor replacements, pinlock anti-fog insert installations, liner sanitization tips, and spare hardware maintenance throughout the lifecycle of their gear.

As a designated Vahan Samadhan Kendra, our facility provides end-to-end documentation support for two-wheelers and commercial vehicles. Our authorized desk facilitates fast-track vehicle insurance renewals, ownership transfers (RC Transfer), duplicate RC issuances, hypothecation additions or cancellations (Bank NOC clearing), new vehicle registrations, fitness renewals, and pending traffic challan settlements across Bihar transport jurisdictions.

All client identification documents—including Aadhaar cards, PAN cards, original Registration Certificates, and Pollution Under Control (PUC) slips—are handled with utmost confidentiality and processed strictly through government-approved transport portals (such as MoRTH Parivahan Sewa). Processing timelines depend on regional transport office scrutiny, biometric verifications, and state server clearances. We maintain complete operational transparency: clients receive real-time SMS or WhatsApp application numbers, government payment receipts, and digital status updates at every stage of the documentation workflow.

We maintain a zero-tolerance policy against unauthorized data sharing, commercial brokering, and third-party advertising spam. When you contact us via our website enquiry form, the details you submit—including your name, mobile number, optional email address, and vehicle service category—are transmitted securely to our designated internal Google Form. We utilize this information solely to review your enquiry, prepare custom quotations, and reply to your questions directly via phone or WhatsApp. We never sell, lease, or distribute your contact details to telemarketing databases or external lead brokers.

Our website operates on Vercel’s high-performance, cookieless edge network with privacy-first analytics that measure overall site traffic and page load performance without placing invasive cross-site tracking cookies on your device. The Refer & Earn Android application utilizes Google Firebase infrastructure for encrypted database storage, secure authentication, and transactional push notifications. Users retain full control over their account data: you can delete your registered mobile account at any time directly through the app settings or by sending a request to our support desk. Upon confirmation, all personal identifiers, device tokens, and referral logs are permanently purged from our active databases within 7 working days, retaining only legally mandatory accounting receipts as required by Indian tax statutes.

These terms and privacy principles are governed by and construed in accordance with the laws of the Republic of India and the state of Bihar. Any disputes, claims, or queries arising out of showroom purchases, documentation facilitation, or digital services shall fall within the exclusive jurisdiction of the competent courts in Nalanda / Bihar Sharif. We may update these guidelines periodically to mirror technological advancements or legislative revisions; the revision date at the top of this document will always denote the active version.

For any clarifications regarding our store policies, warranty procedures, or data privacy commitments, our team is directly accessible seven days a week: